Find the information you need here:
- Current service levels
- Real time bus locator technology update
- Tar Heel Express
- Safety measures
- Safe Ride Routes
- Student Operator Job Opportunity
- Where to find info
CURRENT SERVICE LEVELS
Chapel Hill Transit is experiencing a bus operator shortage. While we were recently able to restore service on several routes, some schedules remain modified. The current schedule reflects our ability to provide reliable service across Town for all our customers. Carolina Livery is assisting by operating the B, CCX, and JFX routes.
Both online and hard copy schedules were updated August 2022 to accurately reflect routes, stops, and times. Please pick up a schedule found around town or on buses, or visit: Routes and Schedules
REAL TIME BUS LOCATOR TECHNOLOGY
Chapel Hill Transit is working to find the best solution for real-time bus locator technology.
The Next Bus software that was previously in use requires new equipment. That equipment is expected to arrive in September; once it arrives, we will be able to provide an update on re-activation. Note- with Next Bus non-operational our information will not display on the TransLoc mobile app.
We are also working on a new contract with GMV Syncromatics –a user friendly tool that improves on bus location and customer load information. We will share more information as it develops.
For those customers waiting in our bus shelters, we are upgrading the electronic signage showing routes and departure time information. We will replace the 15 large display screens and add 50 additional small solar-powered signs to the 26 signs currently in use.
TAR HEEL EXPRESS
Chapel Hill Transit, along with our partners at UNC Athletics and UNC Transportation and Parking, have finalized plans for Tar Heel Express service to UNC home football games. We encourage fans to experience the energy of a Carolina game day by spending time downtown.
Fans can catch a roundtrip ride to Kenan Stadium for $5 from:
- Friday Center Park and Ride lot- starting three hours before game time
- Southern Village Park and Ride lot- starting 1.5 hours before game time
- Downtown, near the Carolina Coffee Shop- starting three hours before game time
Chapel Hill Transit’s top priority is your safety.
We ask that passengers wear a mask while on the bus and respect the operator’s guidance for distancing, including while loading and unloading. Physical barriers, HEPA filtration, and cleaning procedures remain in place. We consistently review precautions against Covid-19 and will announce any changes.
Secondly, the Town of Chapel Hill is improving the experience for users of all modes of transportation. This includes changes to traffic patterns and sharing travel spaces. Please be aware of new traffic patterns, bicycles, and pedestrians while waiting for, loading, and unloading the bus.
Finally, Chapel Hill Transit emphasizes bus operator safety. We ask that if customers witness behavior that puts the safety of passengers or our operators at risk to please call 911. Assault on a bus operator is a crime and everyone has the right to work in a safe environment.
SAFE RIDE ROUTES
Chapel Hill Transit operates the Safe Ride Program while UNC is in session, which provides safe, student-centered transportation during the late weekend hours. Safe Ride routes will resume Thursday, August 18th. We encourage UNC students to familiarize themselves with this option. You may find the route schedules here: Safe Ride.
STUDENT OPERATOR JOB OPPORTUNITY
Chapel Hill Transit announces a new opportunity for students as part-time bus operators. The position is adapted to fit a student’s availability and strengths, including the same training requirements but with a modified schedule. Pay starts at $16/hour. Find more information and apply here: Student Transit Operator.
WHERE TO FIND INFORMATION
We want you to have an enjoyable experience using Chapel Hill Transit. Please let us know if we can help you or improve. Information about Chapel Hill Transit is available at:
- Online at chtransit.org
- Follow us on Facebook and Twitter
- Call our Administration Main Desk at (919) 969-4900, including for Lost and Found or EZ Rider program
- Use Google Maps, and select for Transit mode
- Call GoTriangle Regional Information Center at (919) 485-7433
- Email email@example.com
- Ask your operator, they are happy to help.