Chapel Hill Transit Modifying Schedule

Town of Chapel Hill

Chapel Hill Transit is running a modified schedule Monday through Saturday, outlined below. No fixed route service will be available on Sunday. Chapel Hill Transit is reducing service at the advice of public health officials to help prevent the spread of COVID-19  in our community.

The modified schedule will run Monday through Saturday using the following routes and schedules:

Learn more about our current service levels at: Covid-19 Update

Chapel Hill Transit is instituting new policies to help encourage social distancing while taking transit, including strict enforcement of the standee line and a new rear boarding policy. People with accessibility needs may still board through the front door. Typically, when you board through the front door, the layout of the bus guides you into close proximity with the transit operator.  Boarding through the rear allows passengers the ability to board the bus in a more open space. Chapel Hill Transit also encourages customers to spread out while on the bus and follow CDC approved safety guidelines: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

Chapel Hill Transit is committed to the safety of our customers and operators. We have increased vehicle cleaning frequency to ensure each vehicle is cleaned and disinfected daily and hired additional staff to support those efforts.

“We don’t make this decision lightly,” said Brian Litchfield, transit director, “We know that many people in our community rely on our services to get to work, especially doctors, nurses and other staff at the hospitals. We hope this changes in service is short-lived and that we will be able to return to normal service as soon as possible.”

Chapel Hill Transit is closely monitoring the situation and coordinating with the emergency management services, public health officials and our partners at the UNC-Chapel Hill. Community members and Chapel Hill Transit customers should sign up for service alerts and follow us on Twitter to get the most up to date information as more changes may be needed in the future.

Chapel Hill Transit’s administrative offices will be closed to the general public starting Thursday, March 19. Lost and found will be  available by appointment. Customers can call 919.969.4901 from 9 a.m. to  5 p.m.

Where to Get Service Information:

Conditions can change quickly. Get the latest updates on transit service by:

Riding Tips:

  • Wash your hands often with soap and water for at least 20 seconds
  • Take advantage of a less-crowded bus and practice social distancing, maintaining at least six feet of distance between other passengers and the operator.
  • If you are able, arrive at your bus stop earlier to allow yourself options if the bus you are attempting to catch is more full than you are comfortable.
  • Ensure you are practicing good personal hygiene
  • Stay home when you are sick, except to seek medical care
  • Avoid contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If worse comes to worse, use your elbow or a piece of clothing to avoid contaminating your hands or the air around you
  • Avoid touching your eyes, nose and mouth
  • Clean and disinfect frequently-touched objects and surfaces

Telework & Cell Phone Conference Call Feature!

With coronavirus being given such close attention, a good solution for continuing the work we do is by encouraging employees to work from home.  Telework can easily be set up and with the cell phone ‘conference call’ feature available, much work can continue from home.

Workflow Continuing Tips

Office Settings:

  • Telework- Follow this link Telework How-To Guide developed by the Triangle J Council of Governments to read about various tips and tricks for the “how to’s” of telework.
  • Cell Phone- Give staff quick trainings on the conference call feature on cell phones and test out in the office. A few central employees should have cell phone numbers of all staff for communication if not everyone has home computer options.
  • Keep every surface wiped down daily.
  • Exercise the “stay home if sick” option.
  • Video Conference Feature – Explore various programs such as Zoom, Skype, Teams and other programs.

Other settings:

  • Cleanliness and wipes daily.
  • Explore new ways to provide services.
  • Develop toolkits for public “take out” of services.
  • Ramp up your online presence.
  • Exercise the “stay home if sick” option.
  • Encourage those employees that can, to telework.

Please help keep everyone well by not panicking, but rather by practicing good workplace habits during the weeks and months to come.

Happy Telework Week! And we do mean happy: happier employees, happier businesses, happier world! Did you know teleworkers are more content and productive and help save their employer a lot of money? And, of course, more teleworkers mean fewer people on the roads, reducing traffic and carbon emissions. To help more businesses create telework programs and more workers become successful telecommuters, the Triangle J Council of Governments has created a telework toolkit at nctelework.org. You also can learn more about teleworking at gotriangle.org/telework. Here are just a few of the many benefits of a telework program:Here are just a few of the many benefits of a telework program: 1.Increased productivity: A study done at the University of Texas-Austin found that telecommuters worked five to seven more hours each week than their in-office counterparts. 2.Reduced turnover: Employees with an option to telecommute report being much happier in comparison to traditional office workers. This leads to more employees staying with the company. 3.Eco-friendly: Telecommuting can save enough energy to power a million homes in the United States for an entire year! 4.Improved morale: Workplace flexibility promotes a better work-life balance. This leads to happier and less stressed employees who feel more valued. 5.Cost effective: It’s estimated that for each employee who telecommutes, a company saves about $11,000 annually. Teleworking isn’t for everyone and every position. However, 95 percent of employers say telework options have a profound effect on employee retention.